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Frequently Asked Questions
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Q: What methods of payment do you accept?
A: We accept Visa, MasterCard, American Express, as well as Paypal.
Q: How do I know if ordering online is secure?
A: We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only we are able to decode your information.
With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.
Q: I live outside of the United States. Can I order through
your web store and ship it directly here?
A: No problem, we can ship the merchandise to customers internationally.
Q: How will I know that my order has been received and is being
processed?
A: You'll receive an order acknowledgment by e-mail once it's received.
Also you can track your order status in your account.
Q: Can I modify or adjust my order?
A: Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
Q: What is your shipping options and charges?
A: Please see Shipping Infromation.
Q: What is our return policy?
A: Please see Returns & Exchanges.
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